The Independence House Teens program assists any teen/tween in Massachusetts who has been impacted by domestic violence, sexual violence, and/or dating violence.


The Independence House Teens program provides individual and group counseling, advocacy, crisis intervention, education, and referrals. All services are free and confidential.


Independence House has 4 office locations. The main office is located in Hyannis at 160 Bassett Lane, Hyannis, MA 02601. Additional offices are located in: Falmouth (220 Main St., 2nd Fl. Ste 200, Falmouth, MA 02540), Orleans (5 Namskaket Rd. Unit 1, Orleans, MA 02653), and Provincetown (2 Mayflower Ct., Provincetown, MA 02657). The Independence House Teens program can also provide counseling at community partner agencies and schools.


Independence House counselors are available in person at the main office in Hyannis Monday – Thursday 9 am – 7 pm and Fridays 9 am – 5 pm. A counselor is available 24/7 on the Hotline (1-800-439-6507). Independence House Teen counselors are available via LiveChat Monday – Thursday from 7 pm – 9 pm. Independence House Teen counselors are available via text (508-375-5144) Monday – Thursday from 9 am – 7 pm and Fridays 9 am – 5 pm.


The Independence House Teens program is available to promote safe and healthy relationships among tween/teens.


General Questions:

What can I expect when meeting with a counselor?
You can read more about working with an Independence House Teen Counselor here.

What questions is the counselor going to ask me?
Whether you choose to contact us via live messaging, text, email, hotline, or come into the office for an intake, a counselor going to ask you your name, where you live, your age, and assess if you’re currently in crisis.  If you’re communicating with us online, you direct the rest of the conversation; you can share as much or as little as you’d like about what you’re going through.  If you just have a question that needs a response, and we can assist you, we will, plain and simple.

If you’re in the office, a counselor may ask you to share your story with us to gather more information about what’s going on in your life.  Again, you can share as much as you’re comfortable with, and you will never feel pressured to reveal more information that you’re ready to.

Will my counselor write down everything I say?  Who do they share it with?
At Independence House, we don’t take notes or record what is discussed in session, other than the basic information you share with us during your intake.

We only share your information with people that you (or your parent) give us permission to (with the exception of mandated reporting, which is discussed during your intake).